Account Management Analyst

Job Description

The Account Management Analyst (AMA) will be responsible for managing a territory of healthcare facilities that purchases medication to treat rare disease patients with chronic life-long genetic diseases. A successful AMA is someone who is able to multi-task, is highly organized, and can utilize strategic analysis and influence to deliver a best-in-class experience: this role is for top performers.

Responsibilities:

• Develop and maintain relationships with purchasers, pharmacists, and pharmacy staff at healthcare facilities.

• Analyze and interpret data using statistical techniques for in-depth evaluation of territory accounts, recognizing opportunities in patient adherence.

• Core member of opti-team. Provides updates on patient missed doses and patient adherence to therapy on scheduled opti-calls.

• Presents on territory adherence, trends, and revenue opportunities.

• Manages analytical processes and techniques for their territory and opti-team.

• Identify trends and revenue opportunities used by Sales, Finance, Marketing, and Supply Chain to set their short and long term strategies.

• Demonstrates an acute attention to detail by actively utilizing and maintaining CRM database for territory; maintenance of existing accounts including contacts, order history, dose information, missed doses, and interaction logs.

• Identify adherence influencers, as well as any additional issues that arise, and work to resolve with opti-team, as necessary.

• Promote Infusion Reminder Communications to maximize revenue opportunities, while providing an invaluable service to enrolled accounts.

• Drive achievement of monthly, quarterly, and annual revenue goals by solidifying account relationships via in-person and remote meetings with opti-team counterparts and external clients.

• Conduct quarterly business reviews and present to the Opti-team directing strategy.

• Understand the generic healthcare industry, market dynamics, trends, competitors and FDA regulations.

Qualifications

• Bachelor's Degree and 5+ years of experience in an Analytics role, Account Management, Database or Business Systems Analytics, operations, or financial analytics.

• Will consider other equivalent experiences.

Additional Information

• Demonstrated analytical and strong organizational skills with perceptive attention to detail.

• Ability to analyze and interpret data sets & reports.

• Ability to communicate effectively with individuals at all levels of an organization.

• Ability to independently manage a territory.

• Ability to travel to US accounts for in-service meetings and presentations (10%).

• Familiarity in working with advanced MS Excel strongly preferred.

• Familiarity with Salesforce preferred.

• Familiarity with SAP preferred.

• Familiarity with pharmaceutical industry a plus.