Automation and Efficiency Manager

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Leads Mouser’s global Automation and Efficiency Program, ensuring alignment with organizational goals and measurable business outcomes.

• Oversees the technical execution, scalability, governance, and continuous improvement of automation initiatives, including RPA, low‑code/no‑code solutions, and AI‑assisted automation.

• Develops, implements, and maintains a structured automation roadmap, managing intake, prioritization, and delivery of a global automation backlog.

• Enables and governs a citizen development program, establishing guardrails, standards, training, and support models to empower business users while maintaining enterprise controls.

• Provides technical leadership and architectural oversight across automation platforms, including workflow automation, Microsoft Power Platform, data-centric tools (e.g., Airtable or similar), and emerging agentic AI capabilities.

• Establishes and tracks KPI‑driven metrics for automation effectiveness, developer productivity, backlog throughput, quality, stability, adoption, and realized efficiencies.

• Partners with senior leadership and cross‑functional stakeholders to identify automation opportunities, manage expectations, and communicate progress, risks, and outcomes.

• Leads strategic discussions with leadership to assess technology trends, recommend platform adoption, and evolve the automation strategy.

• Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.

• Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.

• Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.

• Manages daily operations to meet department and company objectives.

• Works with minimum supervision and makes independent judgments.

• Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.

• Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.

• Extremely confidential and trustworthy.

• Demonstrates knowledge, experience and understanding of critical job function of the team and people management.

• Assists management with development of results oriented strategies.

• Regular attendance at work is an essential part of the job.

SKILLS & CERTIFICATIONS

• Skill evaluation: Behavioral (80%)

• Strong technical understanding of automation technologies, including RPA, workflow automation, and low‑code/no‑code platforms.

• Hands‑on or architectural experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).

• Experience with data‑centric and lightweight workflow tools (e.g., Airtable or similar platforms).

• Working knowledge of AI‑assisted automation concepts, including agentic AI and orchestration.

• Proven ability to design and govern citizen development programs within enterprise environments.

• Solid understanding of the software development lifecycle (SDLC), requirements analysis, solution design, testing, and deployment.

• Strong analytical, problem‑solving, and decision‑making skills with a focus on KPI‑driven outcomes.

• Excellent verbal and written communication skills, including the ability to communicate effectively with technical teams and executive leadership.

• Demonstrated leadership, coaching, and people‑management capabilities.

• Highly organized with the ability to manage multiple priorities and initiatives concurrently.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including:

• Internal candidates: Minimum 2 years as a highly performing Mouser Team Lead or Supervisor.

• External candidates: Minimum 3 years as a supervisor or higher-level management position

• 5+ years of experience in automation, RPA, low‑code/no‑code platforms, or enterprise workflow solutions.

• Demonstrated experience managing automation programs, technical backlogs, and cross‑functional stakeholders.

• Experience enabling and scaling citizen development initiatives within a governed enterprise framework.

• Exposure to emerging technologies, including AI-driven and agentic