Cash Operations Associate

If you’re passionate, curious and ready to make an impact, we’re looking for you to help us grow our businesses for the future.

As a Transaction Processing Associate within the Asia Cash Operations team, you'll be responsible for the operational management and control of the daily workflow for various banking products.

Job responsibilities

• Assist the Team Management in the oversight of the daily activities

• Ensure that all work items are completed as per the agreed timeline

• Monitor the exceptions and ensure that they're resolved in a timely manner

• Identify opportunities for improving the efficiency of the process

• Identify the training requirements of the team members

• Establish excellent relationships with internal business partners with whom the team will need to interact on a regular basis

• Prepare the weekly / monthly reports

• Track the changes to the procedures and ensure that the team is fully aware of the changes

Required qualifications, capabilities, and skills

• Experience with and a working knowledge of various aspects of International Payment Processing Operations

• Working Knowledge of SWIFTS and international payment conventions and practices is a must

• Strong interpersonal/communication skills and ability to communicate internally and externally and at all levels

• Experience working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met

• Ability to communicate clearly and professionally with stakeholders at multiple levels

• Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through

• Ability to escalate issues as appropriate

• Proficiency with Microsoft Office Suite(e.g., Excel, Word, PowerPoint, Outlook)

Preferred qualifications, capabilities, and skills

• Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage

• Bachelor’s degree