Client Services Assistant (Marketing Graduate Role)
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Location: Sydney (Hybrid) - Graduate/Entry Level
Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.
We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.
This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.
What You’ll Do
• Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.
• Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.
• Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.
• Support the creation, analysis, and presentation of client performance reports and campaign insights.
• Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.
• Identify and present new growth opportunities that drive measurable results for clients.
What will I need to thrive in this role?
• A recent graduate (2023–2025) with a degree in Marketing, Commerce, Business, Data Science, or a related field.
• Clear written and verbal communicator who can explain data simply and confidently.
• Proactive self-starter who asks questions, takes ownership, and follows through.
• A genuine interest in ecommerce, retail, and how digital marketing drives commercial outcomes.
• Analytical mindset - comfortable working with data, spotting trends, and drawing conclusions from numbers.
• Strong attention to detail; you notice when things don’t look right and do something about it.
• Proficient in Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, basic formulas).
• Proactive self-starter who asks questions, takes ownership, and follows through.
Why You’ll Love Working at Pattern
• Hybrid flexibility - WFH Mondays & Fridays.
• 5 weeks annual leave every year.
• Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
• 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
• Regular team events - lunches, celebrations, and Pattern Values Week.
• Competitive salary and stock options are available upon joining.
Ready to lead, grow, and make an impact? Please apply with your academic transcript.
What is the hiring process?
• Virtual interview with Hiring Manager
• Virtual/in-person task presentation and interview with Hiring Manager & Peer
• Virtual/in-person interview with other team members
• Professional reference checks
• Executive review
• Offer