Client Services Assistant (Marketing Graduate Role)

Pattern

Sydney, Australia Advertising
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Location: Sydney (Hybrid) - Graduate/Entry Level

Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.


We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.


This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.

What You’ll Do

• Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.

• Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.

• Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.

• Support the creation, analysis, and presentation of client performance reports and campaign insights.

• Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.

• Identify and present new growth opportunities that drive measurable results for clients.

What will I need to thrive in this role?

• A recent graduate (2023–2025) with a degree in Marketing, Commerce, Business, Data Science, or a related field.

• Clear written and verbal communicator who can explain data simply and confidently.

• Proactive self-starter who asks questions, takes ownership, and follows through.

• A genuine interest in ecommerce, retail, and how digital marketing drives commercial outcomes.

• Analytical mindset - comfortable working with data, spotting trends, and drawing conclusions from numbers.

• Strong attention to detail; you notice when things don’t look right and do something about it.

• Proficient in Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, basic formulas).

• Proactive self-starter who asks questions, takes ownership, and follows through.

Why You’ll Love Working at Pattern

• Hybrid flexibility - WFH Mondays & Fridays.

• 5 weeks annual leave every year.

• Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

• 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

• Regular team events - lunches, celebrations, and Pattern Values Week.

• Competitive salary and stock options are available upon joining.

Ready to lead, grow, and make an impact? Please apply with your academic transcript.

What is the hiring process?

• Virtual interview with Hiring Manager

• Virtual/in-person task presentation and interview with Hiring Manager & Peer

• Virtual/in-person interview with other team members

• Professional reference checks

• Executive review

• Offer

Skills

Digital MarketingSEOPaid MediaCRMAnalyticsProject ManagementCommunicationAnalytical MindsetAttention to DetailMicrosoft Excel or Google Sheets