Customer Support Engineer

Tuebora Inc

Full Time Senior
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Careers

At Tuebora we’re redefining how organizations secure and streamline access in a rapidly evolving digital world with innovative processes in AI and human interaction. Join a team of forward-thinkers committed to building innovative, autonomous IGA solutions that empower our customers to work smarter, move faster, grow stronger, and have clear visibility and confidence in their identity ecosystem. Your ideas won’t just matter - they’ll help shape the future of Identity, Governance, & Administration.

Labor & Human Rights Policy

Life at Tuebora

Customer Support Engineer

Join the frontline of customer success in a tech-driven world. At Tuebora, we’re building
intelligent identity solutions — and our customers count on us to keep things running
smoothly. As a Customer Support Engineer (L1), you’ll be on the front lines, resolving
queries, troubleshooting issues, and ensuring every client feels heard and supported.

Location: Bangalore

Position: Full Time Employee

Experience: 1.5 years

Engineering Manager

Are you an out-of-the-box thinker with a go-getter attitude who thrives on solving complex challenges and inspiring teams? At Tuebora,
we're redefining cybersecurity with AI-powered agents, smart automation, and zero-trust security.

Location: Bangalore

Position: Full Time Employee

Experience: 8+ years

Head of Engineering

Lead. Build. Innovate. AI meets cybersecurity — and we need a tech boss to drive it.

If you’re ready to roll up your sleeves and lead like a founder — let’s talk.

Location: Bangalore

Position: Full Time Employee

Experience: 10+ years

Implementation Engineer

Own the art of delivering identity solutions that redefine enterprise security and user experience. At Tuebora,
we build powerful identity solutions — but our real value comes from how well we make them work for each customer. That’s where you come in.

Location: Bangalore

Position: Full Time Employee

Experience: 3 - 5 years

Principal Engineer

You’re not here to play it safe- you build like a founder, lead like a coach, and thrive in the fast lane. At Tuebora, you’ll shape the tech, the culture,
and the future-redefining cybersecurity through AI-powered agents. From bold ideas to big impact, every release is your signature move.

Location: Bangalore

Position: Full Time Employee

Experience: 8 - 12 years

Professional Services Manager

Own delivery. Inspire teams. Exceed expectations. Tuebora’s next-level identity solutions need a leader who can turn complex projects into clear wins. You’ll captain a sharp team of architects, PMs, and engineers, steering projects from start to finish. Your role?
Mentor, problem-solver, strategist - ensuring on-time, on-budget, and top-quality delivery.

Location: Bangalore

Position: Full Time Employee

Experience: 5+ years

Sales Executive

We’re not just selling software - we’re building smarter security experiences. At Tuebora, you’ll
lead sales efforts across some of the most exciting markets in the world.

Location: Bangalore

Position: Full Time Employee

Experience: 5 - 8 years

Senior DevOps Engineer

Join Tuebora to help us build systems that scale - and teammates who can rely on them. As a
DevOps leader, you’ll help us move faster and with more confidence.

Location: Bangalore

Position: Full Time Employee

Experience: 5+ years

Senior UI Developer

At Tuebora, we’re not building interfaces — we’re shaping how humans interact with AI-driven Cybersecurity. As a Senior UI Developer, you’ll guide the development of clean,
adaptable, and responsive user interfaces that turn advanced tools into intuitive experiences.

Location: Bangalore

Position: Full Time Employee

Experience: 6+ years

Support Manager

Support isn’t a fallback — it’s your core strength. At Tuebora, we’re building smarter cybersecurity powered by AI. As a Support Manager, You’ll lead support like a boss—think fast escalations, tight SLAs, and happier customers. This isn’t just ticket tracking. It’s high-impact,
high-urgency engineering support. You've been in the trenches — now it’s your turn to lead from the front.

Location: Bangalore

Position: Full Time Employee

Experience: 8+ years

Software QA Engineer

At Tuebora, quality isn’t an afterthought—it’s where innovation begins. We’re not just pushing code, we’re building smart, secure,
AI-driven cybersecurity solutions that global companies rely on. As our Software QA Engineer,
your job is to think like the user, break what doesn’t work, and help us build what lasts.

Location: Bangalore

Position: Full Time Employee

Experience: 5 years

Customer Support Engineer

Join the frontline of customer success in a tech-driven world.

At Tuebora, we’re building intelligent identity solutions — and our customers count on us to keep things running smoothly. As a Customer Support Engineer (L1), you’ll be on the front lines, resolving queries, troubleshooting issues, and ensuring every client feels heard and supported.

What You’ll Do

• Respond to incoming support tickets — triage, troubleshoot, resolve

• Escalate with care and full context when needed

• Communicate clearly and kindly — even under pressure

• Contribute to internal knowledge and public help resources

• Support basic diagnostics and log collection

• Collaborate with engineering and product teams for deeper resolutions

What You’ll Bring

• 1.5+ years in customer support or IT helpdesk roles

• Strong technical grounding: Linux, MySQL, APIs, cloud tools

• Sharp problem-solving skills and calm communication

• Willingness to work across global time zones

• A proactive, learning-first mindset

Let’s Keep Identity Simple — Together.

If you’re ready to grow with a team that values clarity, empathy, and action — we’re excited to meet you.

Engineering Manager

Are you an out-of-the-box thinker with a go-getter attitude who thrives on solving complex challenges and inspiring teams? At Tuebora, we're redefining cybersecurity with AI-powered agents, smart automation, and zero-trust security.

We proudly embrace high-performing individual contributors who have evolved into inspiring leaders ready to drive change — those who don’t wait for direction but deliver outcomes with energy and clarity. If you live for momentum, thrive on innovation, and want to lead where it counts, this is your stage.

Why Tuebora Feels Electric

AI-Infused DNA - From idea to code, every new feature pulses with LLMs and Generative AI magic.

Game-Changing Reach - Protecting millions of access events daily across 100 to 500,000+ users.

Startup Swagger + Rock-Solid Roots - Rapid pivots meet seasoned founders who know how to scale.

Global Dream Team - Collaborate seamlessly between Silicon Valley and India, with hybrid flexibility

Your Experience

Skills

Communication