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DevOps Engineer

Your Role

Your role spans designing CI/CD workflows, managing and automating cloud infrastructure (AWS/GCP/Azure), containerizing and orchestrating environments, enabling infrastructure as code, enhancing observability, and enforcing best-in-class security- all while collaborating across teams to power resilient and scalable deployments.

What You’ll Be Doing

• Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.

• Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.

• Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.

• Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.

• Learn new technologies and convert them into customer solutions.

• Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment

• Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.

• Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration.

• Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.

• Constantly improve security practices, deployment and automation methodologies

• Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management.

• Accountable for compliance of ISO and other security standards

What We’d Love To See

• Design, implement, and maintain CI/CD pipelines using GitLab, GitHub Actions, or Jenkins.

• Manage deployments across AWS, GCP, and Azure environments.

• Provision and manage cloud infrastructure using Terraform/CloudFormation templates.

• Containerize and orchestrate workloads using Docker and Kubernetes (EKS/AKS/GKE).

• Set up monitoring, logging, and alerting (CloudWatch, Prometheus, Grafana, Site24x7, New Relic).

• Ensure cloud infrastructure security with IAM, network security groups, firewalls, and secrets management.

• Troubleshoot cloud and deployment issues, participate in on-call rotations.

• Collaborate with development teams for efficient build and deployment workflows.

It’d Be Great If You Had

• Experience with GCP or Azure platforms

• Prior exposure to client communication, especially over calls

• Ability to coordinate across multiple teams for resolving infrastructure issues

• Familiarity with DevSecOps tools like Snyk, Trivy, OpenVAS beyond basic usage

• Deep understanding of high-availability infrastructure setups and disaster recovery strategies

• Hands-on with performance optimization and cost-efficient architecture on cloud platforms

What You Can Expect

• Opportunity to work with a diverse and well-experienced team.

• To be part of the team who creates phenomenal growth stories for worlds renowned brands.

• Professional Growth Roadmap.

• Real-time mentorship and guidance from the leaders.

• A workplace that invests in your career, cares for you and is fun & engaging.

• You can be yourself and do amazing work.

Benefits

Interested in joining our team of artists, geeks, strategizers, and writers? If you’re a passionate, talented individual, we want to hear from you.

• Competitive salary

• Flexible work-life balance with a 5-day working Policy

• Paid time off

• Learning & Development bonus

• Health coverage

• Rewards & Recognitions

• Event & Festivals celebrations

• Ongoing training programs

• Onsite opportunities

• Recognition opportunities for open-source contributions

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