Director, Fluke Service APAC

The Director, Fluke Service APAC owns full P&L responsibility for Fluke APAC services business and lead a regional team of approximately 70 employees across China, Singapore, Japan, and India.

Reporting to the APAC Sales Operations Director, this role is responsible for leading and scaling the Fluke service business across the region. The position will define and execute the APAC service strategy, establish a consistent regional operating model, and drive both commercial growth and operational excellence.

This role requires a leader who can operate at both strategic and operational depth, and who can transform a traditionally fragmented service setup into a scalable, commercially driven, and customer-focused regional business.

The preferred location of this role is Shanghai, China.

KEY RESPONSIBILITIES

▪ Develop and execute the APAC service strategy, translating insights into clear priorities and scalable execution across the region.

▪ Own P&L and drive revenue growth and profitability, driving effective decision-making to support business growth and profitability.

▪ Establish and standardize service policies, processes, and quality standards to ensure consistent customer experience across markets.

▪ Build and manage a strong network of Authorized Service Providers to enhance regional service coverage and capability.

▪ Build a scalable regional operating model to support growth and expansion across the region.

▪ Attract, develop, and lead a high-performing services team to support long-term business growth.

▪ Drive alignment and collaboration across cross-functional teams to ensure effective execution.

▪ Ensure compliance with company policies, procedures, and business ethics standards.

Qualifications - External

IDEAL EXPERIENCE

Commercial Orientation

Strong ability to translate technical service offerings into clear business value, with a proven track record of building customer loyalty and expanding relationships into sustainable revenue growth.

People Leadership

Proven track record of building and developing high-performing teams, fostering a culture of accountability, and driving alignment to deliver results, even in complex or non-consensus environments.

CRITICAL LEADERSHIP CAPABILITIES

Acting Strategically

▪ Brings new thinking that challenges assumptions and drives differentiated growth strategies

▪ Shapes and translates regional strategy into clear execution aligned with market priorities

▪ Anticipates market trends and positions the APAC business for sustainable long-term growth

Driving Results

▪ Delivers measurable business and operational results, driving performance, productivity, and scalability

▪ Leads process and operating model transformation to improve efficiency, quality, and growth outcomes

▪ Improves performance through pragmatic, data-informed decision-making and calculated risk-taking

▪ Benchmarks against industry best practices and raises performance standards across the APAC region

Building Talent

▪ Builds and develops a strong, diverse talent pipeline aligned with business needs and future growth

▪ Assesses talent gaps and takes action to strengthen team capability and performance

▪ Develops leadership capability and organizational depth to enable sustainable, scalable growth

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].