Feedback Loop Closure

Workstep

Manager
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Close the loop with WorkStep’s employee feedback tools

Show your employees that their voice matters. Empower your HR and Operations teams to action on employee feedback and close the loop with your frontline.

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Respond in real-time to employee feedback

Respond directly to feedback while protecting employee anonymity. Demonstrate that your frontline employees’ voices are heard and build trust.

• Bi-directional and real-time feedback channels

• Segmented 1:many communication

• Open confidential conversations through employee feedback

Streamline and automate feedback management

Quickly identify and address employee concerns with WorkStep’s feedback management tools.

• Confidential feedback and alert functionality to maintain anonymity

• Intuitive feedback tagging for easy categorization and tracking

• Quick feedback management with bulk actions and replies

Enable every manager with open-text analysis and alerts

Auto-analyze open text and qualitative inputs from your employee surveys. Alert every leader in your organization to time-sensitive or red button comments.

• Alert notifications, assignments, and replies

• User-based permissions for alert visibility

• Segmentable by location, role, engagement themes, or other custom inputs

Act swiftly on employee feedback

Prevent imminent threats and identify opportunities by actioning on employee feedback in real-time.

• Predictive suggested actions for leaders at every level

• User-based tasks and assignments

• Programs and initiatives impact tracker

Stefanie’s experience with WorkStep

“[With WorkStep], immediately we saw that some of the locations were not conducting full orientations. Thanks to the information, we addressed it and in the next review, 100% of employees said they’d received the orientation as well as a tour.”

Stefanie Groff, Former Onboarding Program Manager, NFI

Ready to demonstrate your commitment to frontline workers?

Close the loop on employee feedback with WorkStep. Drive positive change through customizable action planning and impact analysis.

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Skills

Communication