Head of Community & Advocacy (SaaS / Online Communities)

Rechat is an innovative technology platform built exclusively for real estate professionals. Our all-in-one software streamlines the entire buying and selling process by unifying every stage into a single system that engages agents, drives brand consistency, and increases efficiency.At Rechat, we believe technology is only part of the story - community is the multiplier.

Remote (Work may be performed anywhere in the United States

We believe community is not a “nice to have.”
It is a growth engine.
A moat.
A force multiplier across product, brand, and revenue.

We’re looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long-term loyalty.

This is a senior, high-impact role.
You will own community strategy end-to-end and sit at the center of our growth.

What You’ll Own:

• Define and lead the company-wide community strategy

• Design programs that turn users into advocates, ambassadors, and champions

• Build and operate advisory councils (agents, team leaders, brokers, operators

• Create scalable engagement loops across digital and in-person touchpoints

• Launch and grow referral, ambassador, and peer-to-peer programs

• Develop rituals, events, and moments that create belonging and momentum

• Partner closely with Product, Marketing, Sales, and Customer Success

• Represent the company publicly in community-facing forums and events

• Translate community insights into product and go-to-market decision

• Measure and optimize community health, engagement, and impact

What “great” looks like in this role:

• Members show up without being asked

• Conversations happen without prompts

• Leaders self-organize

• Referrals happen naturally

• Feedback flows continuously into product

• The community becomes a reason people choose us - and stay

What You Bring:

• 10+ years building and scaling communities at high-growth startups or platforms

• Proven experience taking a community from early days to meaningful scale

• Track record of creating highly engaged, loyal, and self-sustaining communities

• Experience running advisory groups, ambassador programs, and referrals

• Strong operator who can turn ideas into repeatable systems

• Exceptional storyteller- written, verbal, and on stage

• Deep empathy for customers and an instinct for what creates belonging

• Comfortable working cross-functionally at the executive level

• Data-informed, but human-first

• Real estate experience is a plus-not a requirement

• Elite community builders can learn the domain

Why you’ll want this role:

• You’ll own one of the most important growth levers in the company

• You’ll have executive visibility and influence

• You’ll build something category-defining

• You’ll have the freedom to design, experiment, and lead

• You’ll work with a product and leadership team that truly believes in community

If you’re reading this and thinking:

• “I’ve built communities people fight to be part of”

• “I know how to turn users into advocates”

• “I see community as strategy, not tactics”

We want to talk.

Why You’ll Love Working Here:

• Competitive compensation

• Fully remote with flexible work/life balance

• A diverse, inclusive, and highly collaborative culture

• Meaningful work with a product used by real professionals every day

• Paid Time Off

We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.

FLSA Status: Full-Time | Salaried | Exempt