Horizon View

Position : Horizon View L2 / L3

Grade : Senior Cloud Engineer – L3

Location : Bangalore

Reporting To : DGM – Operations

Shift Timing : US Shift (Availability 24*7)

Job Responsibilities :

* Must have 5-8+ years of proven experience with VMware Horizon, vSphere,
Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM
integration
* Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere
* Must have Microsoft MCSA
* Must have Cloud technology exposure to Microsoft Azure, Amazon
* Good knowledge on diagnostics & troubleshooting of VMware Horizon View
versions & understanding of ESXi & vSphere
* Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage
versions
* Experience in HA engineering for architecture on VMware, DRS cluster
environment
* Good knowledge on the Connection servers and troubleshooting user level
issues
* Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO
configuration
* Perform root cause analysis
* TCP/IP knowledge with good foundation on LAN Technologies such as network
switching and routing and DNS, etc.
* Good Windows Server Administration and troubleshooting Skills
* Good hands-on skills in Hyper converged infrastructure
* Working experience on the Ticketing tool
* Must have hands on deployment of Horizon infrastructure in large environment
Primary Skill Set :

* Overall 5- 8+ years of experience in IT Infrastructure
* 4+ years of proven experience with VMware Enterprise Products,EUC Horizon
* Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere,
VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified
cloud administratorSecondary Skill Set :

* 100% Fluency on English
* Good verbal and Written Communication
* Good Team player work with senior team members, conduct technical session,
mentoring L1 team members
* Ability to achieve the highest level of customer satisfaction
* An interface with Customers and Third party OEMs and HW vendors is expected
raising call with Microsoft, VMware and other vendors
* Documentation and preparation of SOPs
* Self-motivated and Results oriented
* Train L1 and other support team members
* A demonstrated positive and proactive approach
* Expected to work US and UK shifts based on the organizational needs and be
available to be on- call on a rotational basis including night shiftsExperience
:

* 4+years of experience in Horizon ViewSoft Skills :

* Good/Excellent Communication Skills (Speak, Read, Write)
* Report Writing
* Analytical & problem-solving skills
* Good presentation skills
* Willingness to Continually Learn
* Team Player & People ManagementEducation :

* Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)

Employment Type: full-time

Experience: 5-8 years