HR Business Partner

We're seeking an HR Business Partner with 8+ years in corporate and startup environments to support our Customer support division with more then 1200 employees in 40 countries. If you excel in fast-paced settings, HR processes, talent development, and strategic thinking, apply now to lead HR transformations and align organizational goals with our mission.

Key Responsibilities

• Shape the future: Develop and execute the HR strategy for the division, directly influencing business success and employee growth

• Drive business impact: Collaborate in setting and achieving department goals, ensuring HR initiatives are fully aligned with business goals

• Build strong foundations: Design and implement an effective organizational structure to support business scalability (including workforce planning and org design)

• Forge key relationships: Partner closely with business leaders and People & Culture teams to align on priorities and deliver strategic HR solutions

• Empower leadership: Strengthen and coach the management team through feedback, training, and leadership development programs

• Innovate HR processes: Take ownership of HR process improvements and policy development to drive efficiency and best practices across the division

• Develop top talent: Lead initiatives around talent development and succession planning, including creating Individual Development Plans (IDPs), coaching programs, career tracks, and performance management

• Optimize workforce investments: Manage the headcount budget to maximize performance potential, strategically opening hubs in new locations to support growth and business efficiency

• Lead transformation: Manage organizational changes and transformations to ensure smooth transitions and long-term success

• Inspire engagement: Create a highly engaged team culture, driving motivation, purpose, and alignment with company values

• Champion company values: Act as an ambassador for the company’s mission and values, ensuring they are embedded in everything you do

Skills, Knowledge and Expertise

• 8+ years of experience as an HR Business Partner, specifically with Customers support(or other mass teams) with Headcount 700+ employees

• Extensive experience working in fast-paced, fast-growing companies

• In-depth knowledge of key HR processes, roles, and responsibilities throughout the entire HR lifecycle

• Ability to translate complex business challenges into HR strategies, analyze data, and provide consultancy as needed

• Excellent critical thinking and problem-solving skills, with the ability to clearly articulate solutions

• Outstanding oral and written communication skills

• A mature specialist capable of leading discussions at a partner level with top management

• High level of independence and self-management

• Fluency in English is essential

We offer

• Health insurance with oncology coverage and life insurance included

• Hybrid work mode and flexile schedule

• Relocation package offered for candidates from other regions

• Access to professional counseling services including psychological, financial, and legal support

• Diverse internal training programs

• Partially or fully paid additional training courses

• All necessary work equipment

• Fitness club membership discount