Internal Lead Mortgage Advisor

Better

Remote NEO Home Loans
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Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)

• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

• Better’s propriety AI platform makes us an award-winning lender:

Fintech Breakthrough Award 2025: Best Lending Innovation

Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

Yahoo! Finance (2025): Best Online Mortgage Lender

Money Magazine (2025): Best for fast closing

Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Essential Job Duties and Responsibilities:

• Manage and convert a steady pipeline of inbound leads

• Guide borrowers through the mortgage process from application to close

• Maximize lock and fund conversions on provided opportunities

• Deliver a strong, consultative borrower experience

• Collaborate with internal teams to improve performance and outcomes

Non-Essential Job Duties and Responsibilities:

• Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.

• Promotes interdepartmental communication and culture.

• Lead, develop and motivate the team across all locations and operational functions.

• Continued focus to ensure all families (Internal and External) are receiving the best possible service.

Skills

AI technologyMortgage process knowledgeConsultative sellingLead managementCollaborationCommunicationTeam leadershipCustomer serviceProblem-solvingAdaptability