Junior Analyst – Merchant Risk Monitoring

Company Overview

• PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.

• Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.

• Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.

What will you be working on

• Merchant Transaction Monitoring: Monitor daily merchant transaction activity and review system-generated risk alerts.

• Risk Identification: Detect unusual transaction patterns and identify potentially high-risk or suspicious merchant behaviour.

• Investigation: Analyse merchants and their transaction behaviour and perform preliminary fraud analysis.

• Escalation Management: Escalate suspicious or high-risk cases to senior risk analysts or managers in a timely manner.

• Documentation: Maintain clear and accurate records of investigations, actions taken, and outcomes for audit and compliance purposes.

• Communication: Coordinate with internal teams, merchants, and banking partners for clarification and resolution of alerts.

• Fraud Prevention Support: Assist in ongoing fraud prevention initiatives and monitoring activities.

• Compliance Support: Ensure activities align with company policies, risk guidelines, and card network standards.

Qualifications

• Bachelor’s degree in Finance, Commerce, Business Administration, or a related field.

• Basic understanding of fraud monitoring or risk analysis.

• Familiarity with payment processing and card networks is an advantage.

• Proficiency in MS Excel and MS Word.

• Strong attention to detail and analytical thinking skills.

• Good written and verbal communication skills to liaise with internal teams and external stakeholders.

Preferred

• Investigative mindset and curiosity-driven approach

• Strong problem-solving ability

• Willingness to learn and adapt in a fast-paced environment

• Ability to handle confidential information responsibly

• Team collaboration and coordination skills