Manager, Asset Owner Solutions

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

As a leadership role within Asset Owner Solutions, you will be responsible for managing a team of 10–20 fund accounting professionals while driving operational excellence, client satisfaction, and service delivery. You will provide technical and operational leadership, oversee team performance, and ensure high-quality outputs aligned with client and regulatory requirements. In this role, you will manage stakeholder relationships, optimize resource allocation, and execute strategic initiatives, while guiding your team through performance management, process improvements, and adherence to policies and business plans under the direction of senior leadership.

Key Responsibilities

• Lead, coach, and develop a team of fund accounting professionals, setting performance objectives, conducting reviews, and supporting career development and talent decisions

• Oversee service delivery, ensuring accuracy, quality, and compliance with SLAs, regulatory requirements, and client-specific governance standards

• Manage client relationships and act as escalation point for complex issues, leading discussions and resolving challenges with internal and external stakeholders

• Drive operational efficiency through resource planning, workload allocation, performance monitoring, and continuous process improvement initiatives

• Execute strategic and operational priorities by implementing team initiatives, supporting change management, and ensuring adherence to policies, procedures, and risk management frameworks

WHAT WE OFFER

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experience, and skills profile

• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance

• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position)

• Hybrid working arrangement: We recognize the value of working flexibly and are keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements

• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

• Bachelor’s degree in Accountancy, Finance, or a related field; CPA or equivalent certification preferred, with at least 8 years of progressive experience in fund accounting, financial reporting, or related fields, including 1–2 years in a leadership role

• Strong expertise in fund accounting processes, regulatory compliance, and risk management, with proven ability to review and approve complex financial reports and client deliverables

• Demonstrated experience in resource planning, capacity management, and leading operational initiatives such as client onboarding, system implementation, and process optimization

• Proven capability in driving operational excellence through performance monitoring, KPI management, process improvements, and effective handling of escalated client issues

• Excellent leadership, communication, and stakeholder management skills, with a results-driven mindset, strong attention to detail, and ability to lead teams, drive collaboration, and align with organizational goals

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.