Ocean Import Agent

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals

• 350+ locations worldwide

• Fortune 500

• Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities

• Operations/Industry Knowledge

• Customer Service

• Vendor Relations

• Procedure and Productivity Standards Adherence

• Accounting

• Accurate and Timely Billing

• Self Development

• Understand department process flow, looking for best practices to improve operational efficiency and productivity

• Overseas communications, timely responses to emails and requests (internal and external)

• Escalation of problems to Management when necessary

Qualifications

• Bachelor's degree or equivalent experience required

• 6 months experience in Ocean Import

• Effective interpersonal skills.

• Good computer skills (Excel, Word, PowerPoint)

• Ability to 45wpm

• Attention to Detail

• Fluent in English

Additional Information

Reporting Structure

• Ocean Import Lead Agent, Supervisor and Manager

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical

• Life Insurance

• Employee Stock Purchase Plan

• Training and Personnel Development Program

• Growth opportunities within the company

• Employee Referral Program Bonus