Physical Security Operations Manager

Reporting to the Director of GPS Operations, this role is needed to establish and scale reliable SOC operations across Oracle’s hyperscale data center campuses, including environments operating through active construction, commissioning, energization, and steady-state operations. The SOC Manager is responsible for signal quality, operational visibility, detection effectiveness, escalation enforcement, and incident coordination across multiple campuses and partner teams. The role is especially critical during construction-to-operations transitions, where temporary systems, evolving security postures, commissioning activities, and frequent operational handoffs create elevated risk and high alarm volume. Without centralized SOC leadership, incidents may be improperly triaged, accountability gaps may persist, escalation paths may fail, and operational visibility may become inconsistent, increasing risk to uptime, compliance, operational readiness, and customer trust.

Responsibilities

Responsible for security in a specified facility or region. Conduct theft investigations. Provide security for sensitive exit interviews. Act as liaison between company and law enforcement agency. Implement corporate security policies and procedures. May be responsible for managing contract guard personnel.

KEY SKILLS AND QUALIFICATIONS:

• Bachelor’s degree (or equivalent experience) in Security, Computer Science, Engineering, or related field.

• Minimum of 7 years of experience in security operations, control/monitoring center management, or physical security technology deployment in an enterprise environment.

• Demonstrated expertise with SOC/LAC design and physical security alarm monitoring platforms, such as Lenel, Milestone, Honeywell, Avigilon, Genetec, or equivalent.

• Experience implementing automation or orchestration for alarm handling, event triage, and response processes.

• Proven ability to create and update operational runbooks—not just theoretical or prior experience.

• Physical Security Information Management system (PSIM) experience.

• ONTIC experience is highly desirable.

• Familiarity with security operations playbooks, digital runbooks, and regulatory requirements for alarm/event documentation (SOC 2, PCI DSS, ISO 27001, etc.).

• Strong skills in vendor management, project coordination, and technical troubleshooting.

• Solid understanding of physical security standards.

• Ability to develop, document, and maintain operational procedures and training resources for monitoring centers.

• Excellent communicator, able to brief technical and business stakeholders, train operations teams, and report on risk and system health.

#LI-CG2

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $70,600 to $141,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4