Practice Development Manager, GP (Sales)

Join a team that is changing millions of lives.

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

Role Summary

The Practice Development Manager, GP (PDM) plays a vital role in driving sales growth by fostering relationships with existing customers and identifying new business opportunities within their designated territory. Responsibilities include promoting Invisalign sales and iTero equipment sales, conducting educational workshops, participating in trade shows, and providing essential materials and collateral to support sales efforts. The PDM’s primary customer base consists of general dentists, requiring a strong commercial mindset.

The PDM will develop and execute business plans to drive sales growth and expand market presence. In this role, you will cultivate strong relationships with general dentists and their practice team, fostering collaboration and long-term partnerships to enhance business success.

This position is based in Sydney, Australia.

Role expectations

• Develop a proactive territory strategy to foster strong connections and ongoing engagement with stakeholders in metropolitan and regional areas.

• Provide exceptional service within assigned territory by responding promptly, accurately and efficiently to enquiries and correspondence.

• Strengthen existing customer connections while seeking innovative ways to drive new business and market expansion.

• Utilize CRM as a strategic planning tool to track customer activity, territory sales, open leads, customer support calls and any other report that will assist in efficiently managing the territory.

• Maintain a high level of product knowledge, clinical understanding and competence in company’s products and processes and provide expert advice and guidance to customers.

• Develop a complete understanding of how Invisalign through product and marketing, are able to significantly increase a practice’s commercial goals.

• Responsibility to open conversations about iTero intraoral scanners, in-practice benefits and detail to drive conversion. Working alongside iTero team ANZ.

• Attend, participate and effectively interact in meetings, conferences and trade shows to increase the profile of Invisalign and differentiate it from other dental companies.

• Attend trade shows, clinical and promotional programs, events and training seminars as required.

• Ensure professional representation of Invisalign with customers and internal stakeholders.

• Ensure that all administrative requirements are completed in a timely manner.

What we’re looking for

• Proven track record of success in a sales or account management role, preferably within the medical device or dental industry

• Excellent communication and interpersonal skills with the ability to confidently present to health care professionals.

• Strong commercial acumen and the ability to identify and capitalize on new opportunities

• High level of agility in managing and prioritizing tasks, has good organisational, planning and coordination skills

• Ability to work autonomously, plan and manage your territory.

• Strong desire to deliver results and drive growth across the territory.

• Strong persuasive and negotiation skills.

Experience, Education and Knowledge

• Sales or marketing experience preferred with a proven track record across health related industry.

• Experience in orthodontic, general dental or medical device industry highly advantageous.

• Strong analytical and problem solving capabilities.

• Digitally savvy with proficiency in using sales management tools and technologies.

• Daily in-field travel will be required in the management of the assigned territory, including regional locations. Working outside normal hours or at weekends will also be required in instances of Trade Shows, Conferences or Sales Meetings.

• Your own vehicle and a valid driver's licence is essential.