Principal Consultant - Oracle Cloud Functional SCM_MS
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Responsibilities
• Apply deep knowledge of Oracle Cloud SCM Applications especially in OM, PO, INVENTORY, COSTING, MFG modules and industry best practices to design cost-effective solutions for client business challenges.
• Refine customer requirements, document them thoroughly, and present for client approval.
• Identify and apply creative, innovative approaches to resolve system issues.
• Provide high-quality customer support by collaborating with client teams to gather information and resolve day-to-day system issues.
• Troubleshoot client problems through research, service request (SR) management, system testing, and configuration adjustments.
• Work directly with Oracle to resolve service requests efficiently.
• Collaborate with client teams during upgrade activities, including system configuration, testing, and end-user training.
• Proactively contribute to support processes by suggesting and implementing efficiencies.
• Document common support issues and workarounds to reduce future support requests.
• Participate in team training activities to stay current with Oracle Cloud functionality.
• Share knowledge and best practices with colleagues and clients to enhance overall support quality.
Required Skills & Experience
• Minimum 10 years of experience as an Oracle Functional Consultant.
• 2+ years of experience implementing or supporting Oracle Cloud projects and upgrades.
• Deep functional and configuration expertise in Oracle Fusion Procurement (including Purchasing, Self-Service Procurement, Sourcing, Contracts).
• Strong knowledge of Oracle Fusion Inventory Management (including Item Master, Inventory Transactions, Lot/Serial Control, Cycle Counting).
• Solid understanding and hands-on experience with Oracle Fusion Cost Management (including Costing Methods, Cost Elements, Cost Rollups, Inventory Valuation).
• Ability to understand the integration points between Procurement, Inventory, Cost Management, and other SCM/Finance modules.
• Strong consulting and business analytical skills with the ability to refine requirements and deliver solutions.
• Proven ability to lead projects, manage teams, and independently handle client expectations.
• Excellent interpersonal, organizational, presentation, and communication skills.
• High commitment to exceeding performance expectations and maintaining professionalism under pressure.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Oracle Cloud certifications are a plus.
Technical Skills
Mandatory: Order Management (OM), Electronic Data Interchange (EDI), Redwood UI, Procurement, Inventory, Costing, Manufacturing, PIM
Good to Have: Global Order Promising (GOP), Warehouse Management System (WMS), Oracle Transportation Management (OTM), Global Trade Management (GTM).