Principal Network and Systems Administration Analyst

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Responsibilities

• Architect and implement automation-first solutions for infrastructure and application operations, leveraging tools like Ansible, PowerShell, and Python.

• Design and maintain monitoring services using platforms such as Checkmk, SolarWinds, and AI-driven tools (e.g., BigPanda, Dynatrace), with automation embedded into alerting and remediation workflows.

• Integrate log platforms (Grafana Loki, ELK, Splunk) to support automated root cause analysis and self-healing mechanisms.

• Build and manage event-driven automation pipelines using OpenShift Pipelines or similar CI/CD tools to support hybrid cloud environments.

• Lead initiatives to define, document, and continuously improve automation and observability services, including SLAs, KPIs, and onboarding processes.

• Collaborate with infrastructure, application, and operations teams to embed automation and observability into service lifecycles from day one.

• Enable proactive alerting, anomaly detection, and automated remediation to reduce MTTR and improve service resilience.

Qualifications

• 10+ years in enterprise IT environments with a strong focus on automation and monitoring.

• Proven experience with automation tools (Ansible, PowerShell, Python) and AI-driven monitoring platforms.

• Expertise in building automated workflows and orchestration across diverse environments.

• Strong scripting and integration skills to enable automation across observability platforms.

• Deep understanding of infrastructure and application stacks, with a focus on automating operational tasks.

• Experience with log management platforms and automation-driven observability strategies.

• Background in service design, documentation, and continuous improvement methodologies (e.g., ITIL, DevOps).

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