Program Management - Process Improvement - Strategic Transformation - Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Strategic Transformation/ Project Management team to partner with the Business.

As an Associate in the International Transformation Office, a business-aligned internal consulting team supporting the International Private Bank Operating Committee, you will be aligned to a strategic transformation program, focusing on the development, implementation, and ongoing support of initiatives that address both business and regulatory requirements.

Job Responsibilities

• Assist with program management and build strong relationships with key stakeholders such as Ops, Tech, Product, Legal, Risk & Compliance etc

• Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on actions

• Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolution

• Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignments. Demonstrate attention to detail and consistently produce quality work

• Manage change adoption to ensure that change is well received, and contribute to benefits realization

• Coordinate and support contracting processes, vendor engagement, and budget forecasting. Update, reconcile, and validate contract documentation in close collaboration with legal and sourcing teams

• Coordinate and support Internal Audit requirements

• Maintain and update Confluence, JIRA, Monday.com and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders.

Required qualifications, capabilities and skills

• Bachelor’s degree or equivalent

• Minimum 5 years of experience in strategic consulting / management consulting / project and change management

• Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)

• Person should be Proactive and a self-starter, able to work independently on highest quality deliverables

• Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc

• Excellent stakeholder engagements skills, with an ability to interact and influence stakeholders at all levels, including senior management. Excellent communication and presentation skills

• Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence

• Digital first mindset with a broad knowledge of LLMs

Preferred qualifications, capabilities and skills

• MBA or equivalent

• PMP certification

• Certified Business Analysis Professional

• Conversant with Agile and Design thinking methodologies