Protective Materials Trade Compliance Specialist

The Trade Compliance Manager will ensure that the organization’s global trade operations comply with all applicable customs and export regulations, with a strong focus on managing and optimizing the company’s duty drawback program. This role supports day-to-day import/export compliance, oversees drawback claims, maintains required documentation, and partners with internal teams to mitigate risk and improve cross-border trade efficiency. This is a hybrid role requiring 3 days at the Greenville, North Carolina, location.

Responsibilities

Duty Drawback Program Management

• Lead the administration of the company’s duty drawback program, including data collection, claim preparation, submission, and tracking.

• Ensure all drawback claims meet U.S. Customs and Border Protection (CBP) requirements and timelines.

• Maintain detailed records to support drawback filings and audit readiness.

• Analyze import/export data to maximize recovery opportunities and improve financial outcomes.

• Coordinate with internal stakeholders and external brokers to ensure accurate and compliant drawback processes.

Regulatory Compliance

• Interpret and apply international trade laws, customs regulations, and export controls (e.g., EAR, ITAR, OFAC).

• Ensure accurate product classification, including HTS, Schedule B, and ECCN codes.

• Review, audit and validate import/export documentation for compliance with regulatory requirements.

Operational Support

• Collaborate with logistics, supply chain, procurement, and sales teams to ensure compliant movement of goods.

• Support preparation of export licenses, customs declarations, certificates of origin, and other trade-related documents.

• Maintain compliance-related records in accordance with regulatory retention standards.

• Provide guidance and training to internal teams on trade compliance processes, including duty drawback requirements.

• Serve as the subject-matter expert for trade compliance questions across the organization.

• Partner with legal, finance, and operations teams to ensure alignment with trade policy and strategy.

Qualifications

• 5 years of experience in trade compliance, customs, logistics, or duty drawback administration.

• Knowledge of U.S. customs regulations, export controls, and drawback requirements.

• Strong analytical and data management skills.

• Effective communication and cross-functional collaboration abilities.

Preferred

• Professional certifications (e.g., CCS, CES, CUSECO).

• Experience working with customs brokers, freight forwarders, and drawback specialists.

• Familiarity with free trade agreements and country-of-origin determination processes.

• Experience with global trade management systems

(e.g., SAP, ACE, E2Open, Snap-R)