Relationship Banker.Injaz - Loan DST

Mashreq Global Network - India

United Arab Emirates Full time
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Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

KEY RESULT AREAS

• Achieve monthly sales targets in the financial year.

• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.

• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.

• Relationship manager (where required) a portfolio of approved companies by developing key contacts and relationships

• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.

• Handling objections with a view to getting the customer to buy or company to transfer payroll.

• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.

• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.

• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required

Skills

SalesCustomer Relationship ManagementCommunicationProspectingObjection HandlingCompliance KnowledgeTime ManagementTeam CollaborationEthical StandardsMicro Marketing