Sales Dev Representative IV

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

We are seeking a skilled and motivated Sales Dev Representative IV to manage a portfolio of qualified leads and drive opportunities through the sales funnel. This role requires a solid understanding of sales strategies, the ability to conduct in-depth discovery, and close collaboration with senior sales team members to win new business.

In this position, you will engage and qualify inbound and outbound leads, deliver tailored presentations and product demonstrations—often in partnership with sales engineers or senior representatives—and negotiate terms within established guidelines. You will maintain accurate CRM records, consistently meet or exceed activity and revenue targets, and ensure a disciplined, customer-focused approach to every interaction.

CORE COMPETENCIES

Opportunity & Pipeline Mgmt - The process of identifying, organizing, and tracking sales opportunities within the pipeline to prioritize efforts, forecast revenue, and ensure a consistent flow of deals toward closure. This skill focuses on efficiency and maximizing outcomes from available opportunities.

Market & Vertical Intelligence - In-depth understanding of the market, including key players, competitive landscape, and emerging trends. This knowledge helps identify potential leads and opportunities for business growth.

Prospecting Efficiency- Utilizing effective strategies and tools to discover, cover territories, and qualify high-potential prospects efficiently.

Prospecting Effectiveness - Prospecting Effectiveness involves utilizing various methods and tools to effectively identify, engage, and convert potential prospects into leads. It includes asking for referrals, creating compelling prospecting messages, leveraging social media, and educating prospects.

Qualifying Client Discovery - Qualifying involves evaluating potential prospects to determine their fit as viable leads and their readiness to engage in the sales process. This competency includes using insights to shape conversations and identifying whether a prospect meets the criteria to move forward in the sales funnel.

Stakeholder Alignment - The ability to build consensus and foster collaboration among internal and external stakeholders by ensuring all parties are informed, engaged, and aligned with shared goals, timelines, and deliverables in the sales and customer success process.

Product Knowledge- Understanding and effectively positioning Sinch's suite of solutions while identifying the most suitable offerings to meet customer needs and ensuring competitive differentiation.

REQUIREMENTS

• Strong consultative selling skills and ability to tailor messaging to customer needs.

• Proficiency with CRM systems and sales automation.

• Bachelor's degree in business, Marketing, Communications, Commercial management or related field.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

BENEFITS

STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.

FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.

FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.

EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options.

SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.

DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.

TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.