Salesforce Administrator

Key Responsibilities:

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity.

• Build and optimize Salesforce Flows, validation rules, formulas, and approval processes.

• Manage and configure Salesforce RCA/CPQ including product bundles, pricing rules, quote templates, and guided selling.

• Translate business requirements into technical solutions using best practices.

• Work with cross-functional teams (Sales, Finance, IT, etc.) to support CRM processes and enhancements.

• Conduct impact analysis for new features and integrations.

• Support data migrations, imports, and exports using tools like Data Loader.

• Support system integration initiatives, including testing and user adoption.

• Monitor system performance and proactively address issues or inefficiencies.

• Document configurations, customizations, and processes.

Responsibilities

• Minimum 5 years of hands-on Salesforce Administration experience.

• Proficient in Salesforce RCA and CPQ configuration, quoting process, and customizations.

• Strong experience with Flow Builder, formulas, validation rules, and declarative automation tools.

• Ability to read, interpret, and translate business requirements into Salesforce configurations.

• Excellent understanding of Salesforce best practices and platform limitations.

• Familiar with Salesforce standard and custom objects, security model, and reporting.

• Experience using Data Loader, Workbench, and other Salesforce tools.

• Salesforce Administrator Certification (ADM-201) required.

• Revenue Cloud Advanced and CPQ Certifications are a plus.

Qualifications

• Excellent communication skills (written and verbal) in English.

• Strong attention to detail and organizational skills.

• Self-driven with the ability to work independently and manage time effectively.

• Comfortable working in a remote, collaborative, cross-cultural environment.