SAP Program Manager

JOB SUMMARY:

An SAP Program Manager at Argano is a high-level professional position responsible for overseeing and coordinating one large enterprise-level program or multiple projects and initiatives within an organization. This role plays a pivotal role in aligning program objectives with the organization's strategic goals, ensuring efficient project execution, and managing stakeholder relationships. The Program Manager at this level handles complex, cross-functional programs that are crucial to the organization's success. They are responsible for planning, executing, and closing a group of related projects that together achieve a common goal or strategic objective. In addition, they are responsible for identifying staffing needs within ongoing programs and working with Argano Delivery Leadership to ensure optimal resourcing.

RESPONSIBILITIES:

• Work with stakeholders to define the overall program goals and objectives, aligning them with the organization's strategic vision.

• Create a comprehensive program plan that outlines the scope, schedule, budget, resource allocation, and potential risks for all projects within the program.

• Allocate resources efficiently across the various projects in the program, ensuring that teams have the necessary personnel, tools, and equipment to succeed.

• Monitor the progress of individual projects within the program, ensuring that they are on track, meeting milestones, and delivering the expected outcomes.

• Identify potential risks and develop mitigation strategies to address them. This involves analyzing dependencies between projects and understanding how risks in one project might affect others.

• Establish clear communication channels between project teams, stakeholders, and senior management. Regular reporting on program status, risks, and accomplishments is crucial.

• Address any issues or conflicts that arise during the program, making decisions and providing guidance to project teams to keep things on track.

• Ensure that the deliverables from individual projects meet the required quality standards and align with the program's objectives.

• Manage changes to the program scope, schedule, or resources, ensuring that any modifications are properly assessed and approved, including scope change negotiation.

• Support Sales Team creation of Change Requests/Changes Orders

• Oversee Project Manager/Coordination maintenance of Program Budget Tracker/Burn Sheet to ensure allocated budget is not exceeded

• Oversee the closure of the program, ensuring that all projects are completed, lessons learned are captured, and the program's success is communicated to stakeholders.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in a relevant field such as Business Administration, Economics, Finance, Engineering, Computer Science, Information Systems or related field.

• MBA or relevant master's degree, advanced degree expected.

EXPERIENCE:

• 15+ years of experience in SAP project management, with a track record of successfully delivering a program of multiple complex projects on time and within budget.

• Proven track record of successfully managing and delivering complex, cross-functional SAP S/4 HANA programs.

• Project management software knowledge such as Microsoft Project, Smartsheet, Jira, Confluence, Asana, Trello, etc.

• Extensive knowledge of SAP methodology, to include SAP Activate, including associated deliverables and activities.

• Experience in optimizing resource utilization and cost-effectiveness.

• Proven experience in fostering a culture of continuous improvement.

• Previous experience in IT industries and with ERP and/or CRM technology platforms.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Preferred Qualification: Industry certifications such as PMI, Prince2, etc., are highly valued.

SKILL REQUIREMENTS

• Advanced Leadership: Advanced Project Leadership: Demonstrated ability to lead and inspire project teams and drive successful project outcomes. Exceptional problem-solving and decision-making skills.

• Strategic Thinking: Strategic mindset with the ability to align projects with organizational goals and adapt to evolving priorities.

• Communication: Outstanding communication and negotiation skills, both written and verbal. Ability to negotiate and influence at all levels of the organization.

• Resource Management: Strong resource allocation and budget management skills. Optimize resource utilization and cost-effectiveness.

• Change Management: Skill in managing and leading change initiatives within an organization.

• Stakeholder Management: Proficiency in building and managing relationships with a wide range of stakeholders.

• Escalation Management: Manage proper internal communication to Argano leadership team and stakeholders, ensuring appropriate internal and external escalation processes are followed. Resolve most escalations while keeping Argano Delivery Leadership team informed.

TRAVEL:

• Must be able and willing to travel to customer sites 50-80% of the time.