Senior Associate - Supply Chain and Factoring - FTC Ops

Mashreq Global Network - India

Pakistan Full time Operations
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• Entire process should be followed as per agreed Product Program, Process Notes, SOPs, OPM, CPM and ADMs.

• Ensure timely authorization of transactions (Disbursement, Amendments and Settlement) without any error and SLA/TAT breach.

• Ensure no product level understanding gaps specifically on Supply chain and Factoring products including Standard Wholesale Credit policies.

• Ensure no errors while review of Credit Proposal & Agreements at the time of sanctioning disbursement against submitted drawdown request by client.

• Ensure no errors while recovering fees, charges, VAT, interest, profit, penalties and charity against any o/s exposure specifically pertain to Supply chain and Factoring loans & finances.

• Complete understanding of accounting standards and APPM to ensure no errors while accrual of income & charge components.

• Ensure to have complete knowledge of SWIFT (MT103, MT202 and Inquiries Msg.) & UAEFT standards and ensure no errors while making SWIFT and UAEFTS payments.

• Ensure to complete operating systems related UATs and highlighted related observations & defects promptly.

• Ensure timely & strong tracking of post disbursement credit terms and incase of any breach report immediately.

• End to end coordination with relevant stakeholders for any exception & clarification till closure/resolution.

• Perform & Review daily reconciliation of all activities/process steps which have been recorded & updated in trackers and continuous follow-up for closure. Reconciliation status to be published daily to unit manage by highlighting the issues (if any).

• Ensure all banking accounts are balanced while reconciliation b/w multiple systems.

• Develop a controlled platform/mechanism to ensure all activities are being performed timely and error free.

• Ensure timely escalate to Manager if action items are being delayed/not responded within defined timelines.

• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.

• Ensure to have complete knowledge of trade cycle and ensure no error or mistake while Compliance & EDD screening.

• Strong referral and follow up skills till completion of o/s task.

• No revenue leakage due to miss out in charges collection.

• No outstanding reconciliation entries pending in Nostro/Vostro or Internal accounts.

• Experience of handling new system UATs, defining requirements and relevant follow-ups.

• Ensure to have complete understanding of banking platforms like Flex (Oracle), ELCM, SWIFT, UAEFTS, EDMS, LLOYDs, FIRCO and SCF/IMX/Kastle

Skills

Attention to DetailUnderstanding of Supply Chain and Factoring ProductsKnowledge of Accounting StandardsSWIFT and UAEFT StandardsUser Acceptance Testing (UAT)Stakeholder CoordinationReconciliation SkillsError ManagementCompliance and EDD ScreeningFollow-up and Tracking Skills