Senior Associate System Administrator

Position: System Administrator
Location: Mumbai
Education: Bachelor's degree (Technical)
Experience: At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Skills:

• In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.

• Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).

• Troubleshooting complex issues

• Hands-on experience on configuration management like Ansible, terraform.

• Ability to install and manage multiple application environments.

• In-depth knowledge of Server hardware, Lenovo Laptops hardware

• In-depth networking background

• VPN Endpoint troubleshooting.

• 24/7 Support.

As Required Including But Not Limited To:

• Hardware and infrastructure

• Third party application support

Job Functions:

• Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).

• Support cloud infrastructure on AWS/ azure platform.

• Hands on experience on Backup and restore technology.

• Handle IT project role out in Server domain.

• Configuring and maintaining Hyper V

• Configuring and managing Antivirus.

• O365 configuration and management.

• VPN configuration and management

• Monitoring and configuring logging of devices, endpoints,

• Troubleshooting knowledge of windows and hyper V cluster

• Managing load balancing devices.

• Configuring and managing Storages as SAN, NAS.

• Troubleshooting issues on replication at windows and storage level.

• Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors

• Performance monitoring of servers (Disk space, usage, CPU & Memory usages).

• Blue dump analysis

• Troubleshooting port communication/ depletion issues.

• Configuring Print Servers

• Patching Servers using WSUS /tools

• New server VM builds & in place OS upgrades

• File & Print server's migration

• Maintaining Auditing and logging of servers and endpoints.

• Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers

• configuration management using Ansible, terraform.

• Troubleshooting AD replication issues.

• Managing AD,GPO,DNS & DHCP

• Managing Hyper-V environment.

• Worked on performance Servers

• Server Management using ILO

• Supporting On-call support for high priority issues

• Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)

• Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.

• Willing to work extended hours for supporting projects and troubleshooting issues.

Certifications Desirable : Citrix, Nutanix, AWS, Azure