Senior Program Manager

The Senior Program manager is the execution position responsible for driving cross‑functional programs that enhance reliability, performance, and lifecycle health of the global iTero scanner fleet.
This role translates strategy into action, ensuring that operational priorities, quality improvements, customer experience enhancements, and sustainability plans are executed with precision and accountability.

You will orchestrate execution across Operations, R&D, Product, Quality, Service, Supply Chain, and regional teams to deliver measurable improvements in uptime, reliability, service efficiency, and overall installed base performance.

Key Responsibilities

• Drive effective communication across business and function teams

• Drive program planning and multi-generational product/platform roadmap execution

• Work with the Business Team and program leadership team to deliver quality products on time, within budget and with competitive features

• Work closely with Product Management team in order to drive product direction

• Work closely with the Program R&D lead to sync and deliver solution to existing issues or NPIs

Skills, Knowledge & Expertise

• Bachelor's Degree within appropriate Engineering/Science discipline

• At least 6 years of Project/Program Management experience or equivalent

• Minimum of 3 years’ experience in program leadership in development environment

• Proven execution skills at meeting project goals with desired quality, performance, schedule & budget

• Proven program management, and planning processes skills

• Analytical mindset and experience working with performance, quality, or operations data.

• Demonstrated experience on global product releases throughout the entire NPI cycle

• Strong written and oral communication skills

• Excellent knowledge in SW releases, program management and planning processes having experience with the full product lifecycle