Senior Software Engineer

Pearson

Bangalore, Karnataka, India Full time Engineering
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Senior Salesforce Developer

Role Summary

We are seeking a highly skilled Senior Salesforce Developer to design, develop, and implement scalable, high-performance Salesforce solutions. This role requires deep technical expertise, strong architectural thinking, and leadership in delivering intelligent, data-driven capabilities leveraging Salesforce technologies, including Agentforce and Data Cloud.



Key Responsibilities

Core Development

• Lead the design and development of complex Salesforce solutions

• Build and maintain Apex classes, triggers, and SOQL/SOSL queries

• Develop Lightning Web Components (LWC), Aura components, and Visualforce pages

• Architect scalable automation using Flows and platform tools

• Design and implement robust integrations (REST/SOAP APIs, middleware)

• Optimize system performance, scalability, and reliability

• Enforce development best practices, coding standards, and governance

• Conduct code reviews and mentor junior developers

• Translate business requirements into technical designs

• Troubleshoot and resolve complex technical issues

• Support CI/CD pipelines and release management



AI & Agentforce Leadership

• Lead design and implementation of Agentforce-powered solutions

• Define AI agent architecture, behaviors, and orchestration patterns

• Integrate Agentforce with Flows, Apex, Data Cloud, and external systems

• Drive prompt design, agent optimization, and performance tuning

• Establish AI governance, security, and compliance standards

• Partner with stakeholders to identify AI-driven automation opportunities

• Monitor, evaluate, and continuously improve AI agent effectiveness



Data Cloud Responsibilities

• Lead integration and activation strategies using Salesforce Data Cloud

• Design data ingestion, identity resolution, and harmonization models

• Implement calculated insights, segmentation, and real-time activation

• Integrate Data Cloud with Sales Cloud, Service Cloud, and external platforms

• Ensure data quality, compliance, privacy, and governance

• Collaborate with data architects, analytics, and business teams

• Optimize performance when working with large-scale datasets



Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

• 6+ years of Salesforce development experience

• Deep expertise in:

• Apex, Triggers

• Lightning Web Components (LWC)

• SOQL/SOSL

• Salesforce Flows & Automation

• Salesforce APIs & Integrations

• Strong understanding of Salesforce architecture & governor limits

• Advanced knowledge of Salesforce security model

• Experience with DevOps, Salesforce DX, CI/CD pipelines

• Proven ability to lead technical initiatives



AI / Agentforce Expertise

• Hands-on experience with Agentforce / Salesforce AI capabilities

• Understanding of AI-driven workflows & conversational design

• Experience integrating AI agents into enterprise processes

• Knowledge of AI governance, ethical AI, and data privacy



Data Cloud Expertise

• Experience implementing or supporting Salesforce Data Cloud

• Understanding of data unification, identity resolution, segmentation

• Experience with real-time activation & personalization use cases

• Knowledge of data governance & compliance frameworks



Preferred Qualifications

• Salesforce Certifications relevant to the role and experience

• Additional certifications (Application/System Architect) are a plus

• Experience with:

• Sales Cloud / Service Cloud / Experience Cloud

• Enterprise-scale Salesforce implementations

• Integration platforms

• Event-driven architecture

Knowledge of design patterns & scalable solution frameworks

Skills

ApexLightning Web Components (LWC)SOQL/SOSLSalesforce Flows & AutomationSalesforce APIs & IntegrationsAI-driven workflowsData governance & complianceDevOps & CI/CD pipelinesLeadership & mentoringProblem-solving