Supervisor Repair Technician

Diebold Nixdorf Software

Bogota, Colombia Tiempo completo Repair Technician
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Provides guidance and direction to the Repair Technician group. Manages team efforts to repair and test mechanical and electro-mechanical assemblies and sub-assemblies. Ensures team has the required drawings, sketches, wiring diagrams and written and oral instructions to understand and perform repair and/or test activity. Ensures work meets established technical, product and quality requirements.

Responsibilities

• Provides day-to-day, frontline supervision for an assigned team of Repair Technicians.

• Allocates assignments, establishes work priorities and monitors performance.

• Supervises team activity, including that associated with: Identification, isolation and correction of product malfunctions.

• Product and equipment disassembly, cleaning and refurbishment.

• Generation and maintenance of test reports, logs, documentation and test equipment.

• Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate.

• Communicates, implements and supports process change initiatives as directed by management.

• Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution.

• Ensures compliance with company policies, ESD, quality and safety requirements.

Qualifications


Required Qualifications

• Bachelor's Degree or equivalent work experience required.

• Typically has 4-6 years of experience in Repair Technician.

• Fluent business English skills (Written and spoken).

Skills

Team LeadershipMechanical RepairElectro-Mechanical RepairTechnical DocumentationProblem SolvingProcess ImprovementCommunicationQuality AssuranceSafety ComplianceWork Prioritization