Team Lead - Thai - Bangkok

Teleperformance

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• Bachelor Degree preferred

• Significant experience in a complex fast paced environment

• Minimum 2 years of prior relevant people management experience

• Strategic thinker with strong analytical and creative problem-solving skills

• Excellent written and verbal communication skills

• Passion for ensuring an excellent user experience

• Must be Native Thai speaker

• Provide mentorship, guidance and career development to members of your team

• Lead a high-performing team through an exciting transition to build problem solving,
critical thinking, analytical and technical capabilities which will enable the
department to develop deeper, more scalable solutions

• Team management responsibilities for a market team, whilst also serving as a cross functional and a global liaison in developed areas of expertise

• Establish team goals and work with direct reports on strategies for executing,
measuring progress and sharing results

• Deliver projects involving quantitative analysis, industry research, and strategy
development, working directly with global cross-functional teams to problem solve
analytical approaches and develop solutions

• Identify actionable insights, suggest recommendations, and influence team strategy
through effective communication

• Advocate for users within their market, partnering with global and cross-functional
teams to develop global solutions

Skills

People ManagementStrategic ThinkingAnalytical SkillsCreative Problem-SolvingCommunication SkillsUser Experience FocusMentorshipTeam LeadershipQuantitative AnalysisCross-Functional Collaboration