Technician 3, Process
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Job Description
• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols
Qualifications
• Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field).
• 4-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.
• Familiarity with basic software troubleshooting.
• Ability to read and interpret technical documentation (process flow, circuit diagram)
• Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).
Additional Information
PREFERRED:
• Experience with process trouble shooting.
• Exposure to statistical tools.
SKILLS:
• Hands-on experience with test machine, robot, and tester software
• Ability to coordinate and verify software propagation and version control
• Experience with Test Cell Controller systems, including recipe setup and validation
• Basic troubleshooting of software alarms, system errors, and configuration issues
• Ability to work with process data, logs, and reports
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.
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