Trading Services Manager III

Join a high-impact Agency Lending team that keeps global markets moving through precise trade support and disciplined execution. You’ll lead critical settlement and post-trade workflows while building a culture of accountability and continuous improvement. Make a measurable difference for clients and partners through strong controls, clear communication, and results-driven leadership.

As an Agency Lending Operations Team Lead within Agency Lending Operations, you drive day-to-day delivery across settlements, contract compare, reference data, and billing while meeting firm priorities. You lead and develop a high-performing team that operates with strong controls, clear governance, and a client-first mindset. You partner with internal and external stakeholders to resolve issues quickly, improve processes, and consistently meet deadlines.

Job responsibilities

• Deliver solutions aligned to client, customer, and stakeholder needs and firm priorities.

• Drive team performance by setting clear expectations and sustaining high standards.

• Build a high-performing team that consistently delivers accurate and timely results.

• Foster an inclusive environment where every team member contributes at full potential.

• Coach team members to learn, grow, and achieve development goals.

• Provide timely, actionable feedback to improve performance and capability.

• Support career development through ongoing guidance and engagement.

• Ensure daily operations run within defined risk, control, and service parameters.

• Align operational priorities to broader business strategy and execution goals.

• Communicate effectively and influence partners upstream to improve outcomes.

• Prioritize work and deliver results to achieve business objectives.

Required qualifications, capabilities, and skills.

• Lead day-to-day Agency Lending trade management/settlements operations with hands-on ownership.

• Demonstrate working knowledge of capital markets and post-trade operational processes.

• Execute under pressure while meeting stringent deadlines and service-level expectations.

• Communicate clearly in writing and verbally with internal teams and external stakeholders.

• Identify issues, escalate appropriately, and drive timely resolution to closure.

• Improve processes and procedures to enhance quality, controls, and productivity.

• Collaborate across teams to deliver solutions that meet client/customer/stakeholder needs.

Preferred qualifications, capabilities, and skills

• Apply knowledge of trade life cycle and settlements to strengthen accuracy and risk controls.

• Motivate teams across geographies to deliver consistent outcomes.

• Adapt quickly to change and manage transitions with minimal disruption.

• Build strong relationships with diverse groups and senior executives.

• Demonstrate logical reasoning and structured problem-solving in operational scenarios.

• Manage people effectively through coaching, feedback, and performance management.

• Exhibit strong business writing and professional English communication skills.