What are the different Microsoft Copilots and how much do they cost?

Choosing the right Microsoft Copilot plan isn’t as simple as it seems.

Microsoft currently offers seven versions of its generative AI chatbot that are designed for companies and two versions for individual users.

Pricing is a top concern for organizations considering the AI assistant. Adding a version of Copilot will increase your company’s monthly Microsoft costs and may require a yearly contract.

Before you or your company pays for these tools, here’s what you need to know about all nine Microsoft Copilot plans and their pricing options.

Microsoft Copilots for Work

• Copilot for Microsoft 356

• Copilot for Sales

• Copilot for Service

• Copilot Studio

• Copilot for Security

• Copilot for Finance

• Copilot for Azure

Microsoft Copilots for Individuals

• Copilot Free Version

• Copilot Pro

Microsoft Copilot FAQs

• Security FAQs

• Cost FAQs

• Comparison FAQs

How Microsoft Copilot Pricing Works

Microsoft offers Copilots for both individuals and businesses. There’s Copilot Studio, Copilot Pro, Copilot for Security… The list goes on and is constantly updated.

Pricing for the majority of Copilots for Work is per user, per month, except for Copilot for Security, which has consumption-based pricing, and Copilot Studio, which is included in Copilot for Microsoft 365.

Copilot for Finance and Copilot for Azure are still in public preview, so their pricing information will be announced at a later date.

Copilots for Work: Which Microsoft Copilot is right for my company?

1. Copilot for Microsoft 365

• Cost: $30 per user per month.

• Commitment: Annual commitment.

• Requirements: A product license for Microsoft 365 Business Standard, Business Premium, E3, E5 or Office 365 E3 or E5 is required to purchase Copilot for Microsoft 365.

Microsoft Copilot’s paid enterprise and business version: Copilot for Microsoft 365 is available to companies using Microsoft 365 who choose to purchase the upgrade.

This Copilot version integrates with Microsoft 365 apps including Teams, Word, Outlook, PowerPoint, Excel, and more.

The tool promises to help employees strengthen and streamline work-related tasks, from summarizing research to staying engaged in meetings.

Pros

Time savings: Copilot helps speed up tasks like transcribing meetings in real-time, summarizing long email threads in Outlook, creating drafts in Word based on prompts, and generating charts in Excel.

Enhanced productivity: The tool analyzes behavior when using Microsoft apps and will offer tips and shortcuts for greater productivity. It helps employees organize and analyze their data in Microsoft 365, quickly and efficiently.

Streamlined searches: Copilot for Microsoft 365 enhances searches for requests on job-related tasks, in the company’s Microsoft 365 environment, and through detailed web searches using Copilot in Edge or Copilot in Bing. The tool explains its reasoning for answers and gives links to helpful videos and other sources to expand the knowledge of a query. This encourages employees to learn more and gain greater understanding.

Cons

Information security risks: Security professionals are increasingly worried about Copilot’s ability to search and gather data from all Microsoft 365 documents, emails, calendars, presentations, contacts, and meetings. If an employee accidentally has access to sensitive information in their company’s Microsoft environment, then so will Copilot for Microsoft 365.

Privacy issues: Copilot for Microsoft 365 analyzes user data to make suggestions, which may raise privacy issues for users or organizations. Although the tool does not keep the prompts an employee sends or receives, it does collect some data about how they interact with it for improvement and diagnostic purposes. This data is encrypted and anonymized, but it could still contain personal or organizational information.

Cost concerns: Copilot for Microsoft 365 is an added expense on top of a Microsoft subscription, and companies need a yearlong contract to purchase the tool. This may impede smaller businesses that are hesitant to sign a one-year contract on a product that has not been fully proven.

2. Copilot for Sales

• Cost: $50 per user per month.

• Commitment: Annual commitment.

• Includes Copilot for Microsoft 365.

• Requirements: A product license for Microsoft 365 E3, E5, Business Standard, or Business Premium, or Office 365 E3 or E5 will be required to purchase Copilot for Sales.

• Note: Customers who already have Copilot for Microsoft 365 licenses can purchase Copilot for Sales for an additional $20 per user per month. Dynamics 365 Sales Premium customers must pay $30 per user per month for Copilot for Microsoft 365 to get the full Microsoft Copilot for Sales experience.

Copilot for Sales works with Salesforce Sales Cloud and Dynamics 365 Sales and can be configured to connect to other sales solutions.

The tool leverages data from your company’s CRM platform, as well as large language models and data from Microsoft Graph, Microsoft 365 apps, and the web.

This helps sales teams save time and energy, build stronger customer relationships, and ultimately, close more deals, according to Microsoft.

Pros

Personalized customer interactions: Copilot for Sales helps sales teams prep for meetings and strengthen customer relationships. The tool provides past meeting notes, emails, opportunity summaries, and related content in Outlook and Teams. It offers sales tips, related information, and answers to customer’s questions during Teams calls. After a call, Copilot gives meeting summaries including keyword and conversation analysis, competitor mentions, KPIs, and suggested next steps.

Collaboration with CRMs: Copilot for Sales works with your company’s CRM to help sales teams have a better experience. Teams can capture and edit customer and opportunity details in Outlook and Teams and sync to their CRM platform. Using the tool, they can update records, create and share contact cards, and collaborate with their company’s preferred CRM.

Simplified tasks: The tool allows employees to quickly draft emails and set up meetings in Outlook using data from their company’s CRM platform and Microsoft Graph. Copilot also helps with creating pitch decks, meeting preparation briefs, and data visualizations in PowerPoint, Word, and Excel.

Cons

Security and privacy risks: Since Copilot for Sales includes Copilot for Microsoft 365, many of the same concerns about privacy and security apply. What’s more, Sales teams may have access to more specific confidential information like pricing models or customer information that should be protected.

Collaboration setup issues: