Business Enablement and Data Insights Manager

American Express

Taipei City, Taiwan Full time Marketing
Apply on EasyApply

Create a free account to apply in seconds

This role leads the Business Enablement and Data Insight function to drive smarter, faster, and more scalable decision-making across Product & Marketing team.

The position combines process optimization, cross-functional execution, and data-driven insights to enhance business performance, improve efficiency, and support strategic growth.

Responsibilities

• Business Enablement & Process Transformation
- Lead end-to-end process optimization across Product & Marketing to improve efficiency and reduce complexity
- Oversee the end-to-end third party managment process, ensuring clear process to ensure timely approvals and execution.
- Identify operational bottlenecks and drive simplification initiatives
- Partner with Compliance, Risk, Technology, and Operations to ensure scalable and compliant workflows
- Build and manage governance frameworks, SOPs, and execution standards

• Data Insight & Performance Management
- Define key business metrics and build performance tracking frameworks
- Translate data into actionable insights to support product strategy and marketing decisions
- Identify growth opportunities and performance gaps through data analysis
- Partner with data/tech teams to enhance data infrastructure and reporting capabilities

• Capability Building
- Lead cross-functional strategic capability initiatives
- Define and drive capability roadmap including automation, tools, and data utilization

• Team Leadership
- Build and lead a high-performing team
- Develop team capabilities in operational excellence and data-driven thinking
- Foster a culture of ownership and continuous improvement

Qualifications

• 8–12 years of experience in business operations, strategy, analytics, or consulting

• Strong experience in both process optimization and data-driven decision-making

• Proven ability to lead cross-functional initiatives

• Experience in financial services or regulated industries preferred

• Ability to translate business problems into data insights

• Strong stakeholder management skills

• Hands-on mindset with strategic thinking capability

Skills

Process OptimizationData AnalysisCross-Functional LeadershipStakeholder ManagementStrategic ThinkingPerformance TrackingGovernance FrameworksOperational ExcellenceCapability BuildingContinuous Improvement