Capability Enablement - Assistant Manager

American Express

Taipei City, Taiwan Full time Marketing
Apply on EasyApply

Create a free account to apply in seconds

This role is responsible for driving digital capability development and technology enablement for Product & Marketing.

The position acts as a bridge between business and technology, ensuring that system enhancements, digital initiatives, and technology investments effectively support business growth, regulatory requirements, and operational efficiency.

Responsibilities

• Digital Capability & Tech Strategy Alignment
- Identify and define digital capability needs to support Product & Marketing strategy
- Stay up to date with market trends, emerging technologies, and digital innovations
- Translate business needs into clear and actionable technology requirements
- Support prioritization of technology initiatives aligned with business impact

• Tech Project Leadership & Delivery
- Lead or coordinate technology-related initiatives (e.g., system enhancements, platform migration, regulatory changes)
- Partner with internal and regional/global technology teams to drive project execution
- Ensure alignment across business, technology, and control functions throughout project lifecycle
- Manage timelines, dependencies, risks, and delivery outcomes

• Stakeholder Management & Resource Negotiation
- Act as the key interface between local business teams and global/regional tech teams
- Effectively communicate business priorities and influence technology roadmap
- Drive alignment and secure necessary technology resources to support business initiatives
- Navigate complex organizational structures to accelerate decision-making

• Capability Build & Continuous Improvement
- Identify gaps in current systems and processes, and propose scalable solutions
- Support digital transformation initiatives to enhance customer experience and operational efficiency
- Drive adoption of new systems, tools, and capabilities within the team
- Establish best practices and governance for technology-related initiatives

Qualifications

• 3-5 years of experience in product management, business analysis, technology project management

• Strong understanding of digital capabilities, system architecture, or technology delivery lifecycle

• Experience working with regional/global tech teams is highly preferred

• Proven ability to translate business needs into technology requirements

• Strong stakeholder management and influencing skills

• Ability to navigate ambiguity and drive outcomes in complex environments

• Experience in financial services or regulated industries is a plus

• Strong communication skills in English and Mandarin

Skills

Digital Capability DevelopmentTechnology EnablementProject ManagementStakeholder ManagementBusiness AnalysisCommunicationInfluencing SkillsProblem SolvingAdaptabilityUnderstanding of System Architecture