Director, Solutions Advisory

As the Director, Solutions Advisory, you will play a pivotal role in shaping Icertis' success in the AMER region. Your primary objective is to lead and mentor a team of solution advisors, ensuring they provide exceptional support to our sales team and customers. You will be responsible for driving innovation and thought leadership, staying abreast of industry trends, and developing strategic solutions to meet our customers' evolving needs. Your expertise in contract lifecycle management will be instrumental in guiding our product and sales teams, ultimately contributing to Icertis' market leadership and customer satisfaction.

Responsibilities

• Provide expert demonstrations of Icertis core and related solutions.

• Have robust understanding of GenerativeAI and Agentic technology, with desire to learn and innovate.

• Drive innovation and thought leadership, staying updated on industry trends and best practices.

• Develop strategic solutions and proposals for complex customer requirements, ensuring alignment with Icertis' vision and values.

• Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions.

• Conduct thorough research and analysis to identify market opportunities and potential customer pain points.

• Build and maintain strong relationships with key customers, understanding their business objectives and goals.

• Provide expert advice and recommendations to customers, ensuring they make informed decisions regarding contract lifecycle management.

• Stay updated on emerging technologies and industry regulations, incorporating these into our solution advisory approach.

• Ensure the team's compliance with Icertis' standards and best practices, maintaining a high level of professionalism and integrity.

Qualifications

• A minimum of 10 years of experience in solution advisory roles, with a proven track record of success.

• In-depth knowledge and understanding of the contract lifecycle management space and its evolving trends.

• Excellent leadership and mentoring skills, with the ability to guide and inspire a team of solution advisors.

• Strong business acumen and the ability to understand complex customer requirements and develop strategic solutions.

• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly.

• A proactive and innovative mindset, with a track record of driving successful customer acquisitions.

• Experience in building and maintaining strong customer relationships, with a focus on satisfaction and retention.

• Proficiency in using relevant tools and technologies for solution advisory, such as CRM and ERP systems and collaboration platforms.

• A collaborative and team-oriented approach, with the ability to work effectively with cross-functional teams.

• A bachelor's degree in a relevant field, such as business, technology, or a related discipline.

Compensation:

205k-260k OTE 75% base 25% pay mix

Our Commitments: Icertis is committed to:

• Icertians (employees) and their family's physical, mental and financial health and wellbeing

• Turbocharging Icertians careers

• Making a social and environmental impact in our communities

• Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers

• Generous holidays including the 4th of July week off – paid

• Free professional and leadership coaching

What we Offer:

• Robust medical (physical & mental vision and dental benefits

• Employee assistance program (EAP)

• Equity (RSUs) and shared ownership in the company

• Generous 401K match

• Flexible work environment

• Paid maternity and paternity leave

• Generous holiday and PTO program

• CaaS (coaching as a service)

• Annual personal development allowance

• 7 Days for Humanity – 7 paid volunteer days annually

• Global and regional DEIB steering committees, employee resource groups (ERGs)

• Global DEIB training programs and guest speakers throughout the year