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Managed Services – Executive

(

6 months

)

Customer Experience (CX)

Kennect Technologies

Kennect is a SaaS Company, leading the way in Sales Performance Management

Mumbai

51-200

Private Limited Company

Location

Mumbai

Job Type

Full-time

Hiring contact

Arya Borkar

Work Policy

Hybrid

The Role:

We are seeking a detail-oriented and client-focused Managed Services Executive to support enterprise clients on the Kennect platform. The role involves handling incentive management processes, ensuring data accuracy, and providing timely client support through close collaboration with stakeholders in industries like pharma and insurance.

Key Responsibilities:

Manage end-to-end system operations for clients:

Perform data uploads, mapping, extraction, and validation to ensure accuracy.

Configure and maintain the system as per client requirements.

Act as the primary point of contact for clients:

Address queries via online meetings, office visits, and emails.

Ensure timely and effective resolutions.

Build and maintain strong client relationships by sharing best practices and driving maximum product adoption.

Collaborate with internal teams to support client needs and deliver seamless service.

Our Ideal Candidate:

Proficiency in MS Excel (basic to advanced) and working knowledge of MS PowerPoint.

Strong data understanding, analytical, and problem-solving abilities.

Excellent written and verbal communication skills.

Bachelor’s degree in Business / IT / related field (fresh graduates welcome).

Why Join Kennect?

Work-life balance: Monday to Friday

Competitive salary that values your contributions

Comprehensive health insurance for you and your family

Hybrid work culture offering flexibility and balance

Abundant professional growth & career development opportunities

Collaborative, inclusive, and supportive environment where your ideas matter

Join us at Kennect and be part of a team that values your growth, supports your ideas, and empowers you to make an impact from day one.

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Kennect
224 W 35th St 500 820
New York , NY 10001
(415) 799-4494

Contact

Phone : (415) 799-4494

Email : [email protected]

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