Manager, Global Procurement

Procurement Manager Japan Market Lead

Within American Express, Global Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity. GSM together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to working with Global Commercial Services and Global Merchant Services Teams to increase billings and merchant coverage and ensuring an optimal user experience for Amex employees and suppliers.

Role Purpose

The Procurement Manager (Japan Market Lead) is accountable and responsible for the end to end procurement process, including category management, sourcing, and contract delivery as required for the Japan Market This role will develop and grow relationships with business partners to understand objectives, key priorities, and opportunities through analytical support, sourcing execution, and stakeholder coordination, contributing to category strategies, sourcing events, and contract delivery. The colleague will deliver measurable commercial value, help manage supplier risk, and ensure consistent, compliant execution across the end-to-end procurement lifecycle.

Responsibilities

• Develop, own, and execute category strategies aligned to business objectives, regional priorities, and global GSM strategies

• Serve as the primary procurement partner for assigned Business Units, building strong stakeholder relationships and influencing outcomes without direct authority.

• Identify and drive cost optimization, demand management, and value creation opportunities across categories.

• Conduct spend analysis, market research, benchmarking, and competitive intelligence to inform category and sourcing decisions.

Sourcing and Contracting Execution

• Lead the end-to-end Source to Contract process, from opportunity identification through sourcing, negotiation, contracting, and implementation.

• Plan and execute sourcing activities including RFI/RFP/RFQ preparation, supplier analysis, evaluation, and documentation.

• Lead commercial negotiations for contracts and partner with Legal, Risk, and other teams critical to final contract execution.

• Ensure contracts comply with Amex policies, regulatory requirements, and Third-Party Management standards.

• Assist with supplier onboarding, due diligence, and Third-Party Risk Management activities.

• Maintain accurate sourcing and contract documentation in procurement systems.

Value Delivery & Performance Management

• Build and deliver savings and value realization plans, tracking benefits to closure.

• Track and report sourcing activity, savings, and project status to stakeholders and GSM leadership.

• Lead and participate in regional or cross-market GSM initiatives.

Leadership & Collaboration

• Leads a team of 3 colleagues

• Lead cross-functional and cross-market initiatives.

• Coach and develop procurement professionals, supporting capability building and consistent ways of working.

• Promote American Express Blue Box Values and ensure the highest standards of ethics, professionalism, and compliance.

Qualifications

• Professional procurement qualification (e.g., ISM, CIPS or similar).

• 5–10+ years of experience in procurement, sourcing, supply chain, category management, contracts or related fields.

• Proven experience delivering end-to-end procurement activities

• Strong knowledge of contracts, negotiation strategies, supplier management, and procurement risk.

• Demonstrated ability to influence stakeholders and deliver measurable commercial value.

• Strong project management, financial, and analytical skills, including development of CBAs and financial models.

• Experience working in a matrixed, global organization.

• Experience with eProcurement tools (e.g., Ariba, Oracle, Conga, Bridger) preferred.

• Japanese and English Communication Skills - both languages mandatory