smartShift Technologies | Full time

Sr. Sales Development Representative (SDR)

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Job Information

• Date Opened 02/02/2026

• Job Type Full time

• Work Experience 5-8years

• Location India

• Industry Technology

• City Bengaluru

• Province Karnataka

• Country India

• Postal Code 560103

Job Description

About smartShift

• smartShift is a global leader in SAP custom code transformation for SAP S/4HANA and Clean Core.

• We help the world’s biggest brands, including Airbus, BMW, and Procter &Gamble, modernize their SAP systems with secure, stable, and future-ready code.

• With 3,300+ transformations and 3.5 billion+ lines of code converted, our AI-powered automation delivers guaranteed results—fast, accurate, and disruption-free.

• We’re a 350+-person company with global teams and a strong track record of profitable growth.

• Shape the systems that power global business—and your future.

Top 3 Reasons to Join smartShift

• Big Impact, Global Scale works with the world’s most iconic brands and modernizes their SAP systems that keep global business running.

• Breakthrough Tech, Proven Results: Leverage patented AI-powered automation that has transformed thousands of SAP systems with unmatched speed and precision.

• Growth, Stability, and Opportunity Be part of a growing, profitable, and collaborative global company that values innovation and your contributions.

Role Overview

We are seeking a Senior Sales Development Representative (SDR) to support growth initiatives across India and APJ. This role is responsible for qualifying inbound and event-generated leads, conducting targeted outreach to Global Capability Centers (GCCs) in India—particularly SAP customers—and converting prospects into qualified opportunities for the sales team.

The primary objective of this role is to bring high-quality, well-qualified leads into the sales pipeline through structured qualifications, outbound campaigns, and effective CRM management.

Key Responsibilities

Lead Qualification & Inbound Management

• Qualify inbound marketing leads before routing them to the Sales team.

• Follow up on event badge scans and campaign responses to validate interest and fit.

• Assess authority, need, and timing before converting leads into opportunities.

• Maintain accurate CRM records and ensure data hygiene within HubSpot.

Targeted GCC Outreach

• Identify and map India-based Global Capability Centers (GCCs), particularly SAP customers.

• Research and identify key decision-makers within target accounts.

• Conduct outbound outreach via phone, email, and LinkedIn.

• Execute focused campaigns to generate new qualified leads.

Data Mining & CRM Utilization

• Use HubSpot, ZoomInfo, LinkedIn Sales Navigator, and other tools for account research and contact enrichment.

• Build, validate, and maintain contact databases.

• Track outreach activities and ensure accurate reporting of lead status and pipeline progress.

Event & Marketing Collaboration

• Support event setup, coordination, and post-event follow-ups.

• Assist with LinkedIn posting and social media engagement related to campaigns and events.

• Collaborate with marketing to improve outreach effectiveness.

Required Experience & Skills

• 5–8 years of experience in Sales Development, Inside Sales, or Business Development (B2B technology preferred).

• Proven experience in lead qualification, inbound handling, and outbound prospecting.

• Strong communication skills with the ability to engage senior stakeholders.

• Hands-on experience with CRM tools such as HubSpot (preferred), Salesforce, or similar platforms.

• Experience using ZoomInfo, LinkedIn Sales Navigator, and other data enrichment tools.

• Tech-savvy and comfortable leveraging social media for prospect engagement.

• Self-motivated, proactive, and performance-oriented.

• Must be based in Bengaluru.

Preferred Background

• Experience engaging enterprise accounts or Global Capability Centers (GCCs).

• Exposure to SAP ecosystem or IT services environment (good to have).