The role of employee engagement and feedback in OpEx
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The next era of engagement has arrived
The next era of engagement has arrived
Go beyond measuring sentiment. Turn employee feedback into actions that reduce turnover and drive business performance with WorkStep.
Used and loved by
AI employee engagement
designed for frontline organizations.
Powered by personalization
Surveys, reimagined
Powerful surveys for distributed teams, designed to capture feedback that drives results
Wider reach
Reach every employee with ease through email, SMS, or shared devices. No app required — just seamless access that ensures every voice is included.
Next-gen surveys
Send the right survey to the right person at the right moment, from onboarding and milestones to exit and ongoing feedback. Every touchpoint is designed to capture insights that matter most.
Smarter feedback
Gather actionable feedback with AI-powered prompts that guide employees to share more. Smarter questions unlock clearer insights and more confident decisions.
Bridge the gap
Seamlessly communicate across every site and shift
From AI replies to targeted updates, keep every voice heard and every team informed.
AI replies
Respond to feedback instantly with AI-powered replies that adapt to each leader’s voice. Leaders can deliver personalized responses at scale - even to confidential feedback.
Targeted comms
Share critical information with precision, using sentiment data to segment audiences. Keep communication clear, messages relevant, and feedback loops fully closed.
A step ahead
Predictive insights delivered when and where they matter
Turn data into foresight with AI-powered insights that anticipate challenges and guide leaders to act before risks escalate.
AI Assistant
Equip leaders with tailored insights delivered at the critical moment. With AI Assistant, focus stays on what matters - with data that drives action.
Turnover drivers
Proactively surface workforce risks most likely to drive turnover. Opportunities give leaders the chance to act before issues escalate
Insight to impact
AI-powered tools that drive in-the-moment action
Turn insights into impact with AI-powered guidance that helps leaders act decisively—and see the results.
Action recommendations
AI-driven action suggestions powered by your own data. Leaders at every level get tactical actions tailored to the moment.
Action impact
Track actions from start to outcome with clear visibility. Measure progress and impact to see what drives real results
Testimonials
Our customers love us
From engagement to impact, enterprise organizations teams are using WorkStep to make change that matters.
Jason Leonard
VP Human Resources,
Dal-Tile
WorkStep gives us real-time visibility to local issues we historically were unaware could be future employee engagement problems.
Pat Walsh
Chief People Officer,
Potbelly
WorkStep has helped us save hundreds of thousands—if not millions—in reduced turnover costs, and more importantly, we’ve created a better work environment for our teams.
Krys Wietzema
VP Human Resources,
Aspire Bakeries
WorkStep has been transformational for gaining visibility and being able to reach the entire population much quicker.
John Harris
Senior Director Human Resources, Contract Logistics,
GEODIS
WorkStep saves us from misfiring so we can use our resources constructively.
Naysa Hernandez
CHRO,
RJW Group
With WorkStep, for the first time, we have access to real-time employee feedback, enabling us to measure the impact of our actions on both turnover and retention
Jason Leonard
VP Human Resources,
Dal-Tile
WorkStep gives us real-time visibility to local issues we historically were unaware could be future employee engagement problems.
Pat Walsh
Chief People Officer,
Potbelly
WorkStep has helped us save hundreds of thousands—if not millions—in reduced turnover costs, and more importantly, we’ve created a better work environment for our teams.
Krys Wietzema
VP Human Resources,
Aspire Bakeries
WorkStep has been transformational for gaining visibility and being able to reach the entire population much quicker.
John Harris
Senior Director Human Resources, Contract Logistics,
GEODIS
WorkStep saves us from misfiring so we can use our resources constructively.
Naysa Hernandez
CHRO,
RJW Group
With WorkStep, for the first time, we have access to real-time employee feedback, enabling us to measure the impact of our actions on both turnover and retention
Jason Leonard
VP Human Resources,
Dal-Tile
WorkStep gives us real-time visibility to local issues we historically were unaware could be future employee engagement problems.
Pat Walsh
Chief People Officer,
Potbelly
WorkStep has helped us save hundreds of thousands—if not millions—in reduced turnover costs, and more importantly, we’ve created a better work environment for our teams.
Krys Wietzema
VP Human Resources,
Aspire Bakeries
WorkStep has been transformational for gaining visibility and being able to reach the entire population much quicker.
John Harris
Senior Director Human Resources, Contract Logistics,
GEODIS
WorkStep saves us from misfiring so we can use our resources constructively.
Naysa Hernandez
CHRO,
RJW Group
With WorkStep, for the first time, we have access to real-time employee feedback, enabling us to measure the impact of our actions on both turnover and retention
Randy Tucker
CEO,
Wineshipping
Workstep’s employee engagement solution is a critical tool for Wineshipping to manage our business. Our employees are our greatest competitive advantage.
Shelly Myers
EVP Human Resources,
Wasserstrom
WorkStep provides the opportunity for me to have an immediate pulse of what’s taking place across our entire enterprise on a daily basis.
Jamie Anderson
VP Workforce Strategy,
NFI
WorkStep helped give us the data we need to understand exactly what’s affecting employee turnover. We’ve dramatically improved retention and increased new hire satisfaction.
Laurel Pappert
GM of Employee Experience,
Empire CAT
WorkStep has given our leaders a clear line of sight into employee needs, helping us take meaningful action that improves both the employee experience and business outcomes.
Randy Tucker
CEO,
Wineshipping
Workstep’s employee engagement solution is a critical tool for Wineshipping to manage our business. Our employees are our greatest competitive advantage.
Shelly Myers
EVP Human Resources,
Wasserstrom
WorkStep provides the opportunity for me to have an immediate pulse of what’s taking place across our entire enterprise on a daily basis.
Jamie Anderson
VP Workforce Strategy,
NFI