Reset FXO Client Services Analyst

Overview

About the Role: Reset FXO Client Services Analyst

Team

We are a collaborative and globally connected team that thrives on supporting one another in the fast-paced world of FX Options.

What makes us stand out is our positive working culture; we operate as a true partnership across time zones, ensuring that every hand-off is seamless and every teammate feels backed by the group. We value a healthy working environment built on open communication and collective problem-solving, where everyone is encouraged to contribute to our 20% innovation goal—transforming our processes and building the future of our service delivery together.

Responsibilities and Impact:

• Manage Global Trades: You will handle FX Option runs for 13 major currencies, ensuring everything moves accurately and on time across global markets.

• Support a Positive Global Team: You’ll be the key link between our Asia and Europe Team, working in a healthy environment where we all help each other succeed. Required to work rotational hours to cover Late Asia, European and Americas regions.

• Improve Our Technology: Spend 20% of your time testing new software and suggesting better ways to automate our work by leveraging the function of Gemini AI, giving you a real voice in how we grow.

• Solve Problems Fast: Act as a first responder to fix trade issues during busy market times, working within a supportive culture that values quick thinking.

• Work with Leaders: You will communicate directly with Sales and Risk experts, giving you great exposure to market leaders and how they make big decisions.

• Learn and Grow: Gain deep technical knowledge of FX products and global operations, with plenty of chances to move from daily tasks into strategic project work.

Requirements

Basic Required Qualifications:

• Degree in related field (Finance, Business Management)

• 0-1 years experience in related financial technology operations services or banking operations.

• Knowledge of post-trade services or vibe coding will be ideal, with relevant interest in FX Options.

• Excellent communication capabilities and clarity of thought under pressure.

• Comfortable working and processing large datasets

• Committed team player with strong interpersonal skills and a positive, solutions-focused approach, dedicated to achieving collective team success.

Additional Preferred Qualifications:

• Advanced FX Product Knowledge: Previous experience specifically with FX Option or complex currency settlements.

• Process Improvement Skills: Familiarity with automation tools or basic coding (like VBA or Python) to help streamline our manual workflows.

• Financial Reconciliation: A strong background in managing brokerage fees or complex financial controls to ensure 100% accuracy.

The Location: Singapore

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at OSTTRA.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, too, with some

• best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

About OSTTRA

Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.

With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.